AtlantaSanad: claims, contacts and online services

About AtlantaSanad

Born from the merger of Atlanta and Sanad. 9.4% of the market in 2025.

Assurlik is independent: it is not linked to AtlantaSanad, sells none of its contracts and is not paid by it.

What AtlantaSanad sells

Our guides to the covers it sells:

• Car and motorbike
• Home insurance
• Health and AMO
• Life and savings
• Business and professionals

Declaring a claim

• Declaring a claim. Write to your AtlantaSanad agent or broker within 5 days, with the constat amiable for a car accident. Its contact page lists the company's own channels.
• App. The AtlantaSanad app is on Google Play.

1. Declare within 5 days of learning of the loss (60 days for an officially declared catastrophic event), in writing, and keep a copy.
2. Send what proves the loss: the constat amiable for a car accident, the police report for a theft or injuries, photos and invoices.
3. Do not repair or throw anything away before the insurer's expert has seen it, unless it is urgent.

Step by step after an accident, a fire or a theft

Contacts and online services

Checked on AtlantaSanad's website in November 2026. Companies change their numbers, so check the website before you call.

If you disagree

1. Write to AtlantaSanad's complaints service, or to your agent or broker, with your contract number and copies of your documents. Keep proof that you sent it. atlantasanad.ma
2. No answer, or an answer you do not accept? The Insurance Mediator settles disputes free of charge: mediateurassurance.ma.
3. You can also complain to ACAPS, the regulator: reclamation-assurance.acaps.ma.

How to complain, with model letters

Questions